Creating the WOW Factor
Everest is committed to offering support that wows our customers, no matter how big or small they are or which Everest edition they are using.
For those customers looking to get the most mileage out of their products, look no further than WOW! Platinum Support. This level of preventive, personal and “always on” support offers concierge-level service, combined with product support that is otherwise available through only significantly pricier professional services.
Our experts are your business solution professionals, with deep product knowledge and comprehensive, detailed awareness of your deployment. And we’re ready 24×7, whenever you need us — to keep your operations smooth and your projects on track.
We call this the Platinum Promise. It’s a promise we keep by combining top-flight product support and solution services into a rich and cohesive offering. Our Platinum program includes a Platinum Experience Manager, Managed Upgrades, prioritized feature requests, a dedicated Platinum Hotline, and much more!
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