Services for small to medium size businesses

When it comes to the deployment of a new software business management system and its on-going usage, Everest Software recognizes the significant role implementation, training and support play in its success: The effectiveness of a business software solution is largely determined by the expertise of its trainers and implementers. Everest Software's collective experience of thousands of installations across almost every kind of business means the most capable assistance is at hand from when Everest is first deployed to when every employee of the organization depends on it.

Maintaining business software
Our business software support plan structure provides a choice of two plans: the Standard Maintenance plan and the Enhanced Maintenance plan. Both plans are designed to help customers get the full advantage of Everest with minimal hiccups and costs, by providing the basic level of service essential to keep the management software up-to-date. The plans include basic service levels in the Standard plan, right up to expanded levels of service in Enhanced, ranging from product updates and managed newsgroups in the former, to unlimited phone support in the latter.

Implementation from inventory software to accounting software
Getting off to a good start is critical. Everest Software knows that a complete and thorough implementation is essential for success and a quick realization of ROI . Thus, we follow a comprehensive methodology to make sure customers get the necessary implementation services based on their business environment. Experienced engineers guide customers through the whole process - from reviewing business processes to testing the business application and providing user training - all with the goal of ensuring they go live with a smooth transition from their existing software so that customers can get the most value out of Everest.

Everest provides business software training
Ensuring successful adoption by all users in a business requires access to advanced learning tools as well as on-site training. Everest Software offers a variety of innovative, high-quality and cost-effective training services that meet the educational needs of virtually every organization. Whether you require training for new employees or seasoned users that want to refresh their skills - we have something for everyone. These services include webinar sessions, customized onsite training and group seminars and more.

Everest provides a customizable business system
Everest is designed to operate in diverse environments and adapt to most business processes. However, unique situations occasionally arise that require customization of the product. Everest Software offers customization, extension, and modification services to meet businessess specific needs, or to integrate with other business software . We can assess these needs, analyze specific requirements, and recommend possible resolutions on how to make Everest work with other applications. Our skilled and experienced customization team will bring high value to each customer's investment.

Everest is a leader in Customer Support for business management software
Providing world class customer support on which a business can consistently depend is our goal.Customers will enjoy friendly, personalized service from specialists whose intimate knowledge of Everest will help them get the most from their investment.

Everest Software also provides self-support options that offer round-the-clock access to online information. These include Knowledge Base documents, FAQs and a password-protected online incident management system. Everest Software's Customer Support team will give customers the security of knowing there is someone there to help them through their issues while they focus on growing their business.


For more information, please contact your account manager at
1-800-382-0725