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Recognized by the Golf World Business
and Golf Range Association of America,
Miles of Golf ranks as one of the top
100 golf shops and practice facilities
in the country. Retailing golf equipment,
the company specializes in custom club
fitters and is also an authorized custom
fitting center for Callaway, Titleist,
and Nike to name a few. Located in Ypsilanti,
Michigan, Miles of Golf 's staff consists
of 35 avid golfers who assist customers
that include many famous personalities.
It also has a learning center and a
practice center for golfers to perfect
their game.
Miles of Golf runs on Everest Software.
The
Challenge
Although Miles of Golf
was growing as a business, it was difficult
to control and manage. "Our volume
got to be such that we were bogged down
with the reconciliation between different
systems, which was costing us a lot
of time and we couldn't complete it,"
said Chris Mile, president and co-founder
of the shop that bears his name. With
over 3,000 items in inventory, Mile
was using Keystroke retail software
for inventory and QuickBooks for accounting
and point of sale. "We couldn't
reconcile the accounts payable system
that we were generating from QuickBooks
POS and accounting system," Mile
noted. Keystroke did affect the inventory
by showing an item as out of stock,
but it couldn't prevent an out of stock
item from being sold. In addition, Mile's
staff had difficulty in accessing financial
reports. "We wanted something that
would integrate the inventory and payables
with the accounting system," said
Mile. The software lacked the capabilities
to handle a growing business and Mile
decided it was time to tee off his business
with Everest Advanced Edition.
The
Solution
Now Miles of Golf has a dynamic
new balance since running the business on
Everest in November 2002. "The main thing
is that Everest has helped us make that reconciliation;
our financial statements are more accurate,"
Mile observed. "It has also helped us
plan better," he added. The integration
of different functionalities within Everest
from purchasing, accounting, inventory, and
sales to order fulfillment is what Miles of
Golf finds truly beneficial.
"Everest
is doing what we wanted it to do. It really
has tightened up key operational areas like
inventory," said Mile. The Miles of Golf
staff now knows what it has in stock and what
needs to be reordered. Miles of Golf uses
the barcode scanning for its merchandise and
the ICVerify feature to track returns.
Prior to Everest, time was spent trying to
reconcile the accounts payable system and
the accounting system rather than in actively
growing and running the business. With the
integration and real-time information available
in a click, the staff performs better in terms
of financial reporting and is more accurate
in producing financial statements. "We
had sort of run out of room with our other
systems, but now we are in a position to handle
and control that considerable growth. From
that standpoint, Everest has allowed us to
grow and has helped us manage our business
better," said Mile.
Running on Everest also allows the company
to keep the payables correct and up to date.
"When we purchase things and check them
in, that information goes directly into the
inventory and accounting systems," said
Mile. "That's the main reason we bought
Everest. It's great while processing sales
transactions; information is instantly reflected
in the accounting system. "Since converting
to Everest, Mile has more time on his hands
to improve other aspects of the business.
"We got to the point where we just gave
up trying to reconcile, so we didn't spend
any time on it. We have saved an extra person
in accounting and purchasing," Mile explained.
Everest has also saved Miles of Golf additional
administrative costs with one less person
in the accounts payable department. "We
are happy and pleased that we chose Everest.
Everest allows us to continue to grow,"
Mile concluded.
Miles of Golf plans to upgrade to Everest
Advanced 2.0 to hit the e-commerce fairways
and reach out to a bigger clientele.
The
Result
Enabled complete integration across
inventory,accounting, purchasing, sales–thereby
increasing
the growth of the business
Enabled better control and management
of inventory
Increased staff performance in generating
better financial reports
Saved 33% administrative costs with
one less person in the accounts payable
department
